Keputusan Storyline Meter Keyakinan

// Storyline Decision Confidence Meter

// Create these Storyline text variables first:

// selectedChoice, confidenceLevel, feedbackTitle, feedbackBody, feedbackTone

var player = GetPlayer();

var choice = player.GetVar("selectedChoice");

var confidence = player.GetVar("confidenceLevel");

var feedbackTitle = "";

var feedbackBody = "";

var feedbackTone = "";

/*

Expected selectedChoice values:

- continue

- pause

- escalate

Expected confidenceLevel values:

- low

- medium

- high

*/

if (choice === "pause" && confidence === "high") {

  feedbackTitle = "Strong choice. High confidence fits.";

  feedbackBody = "Pausing to confirm the issue is the strongest first move. Your confidence is appropriate because you selected a low-risk action that creates clarity before moving forward.";

  feedbackTone = "strong";

}

else if (choice === "pause" && confidence === "medium") {

  feedbackTitle = "Strong choice. Check your confidence.";

  feedbackBody = "Pausing to confirm the issue is the strongest first move. Your medium confidence is reasonable because the situation still requires verification before action.";

  feedbackTone = "strong";

}

else if (choice === "pause" && confidence === "low") {

  feedbackTitle = "Good decision. Build confidence in the process.";

  feedbackBody = "You selected the strongest first step. If confidence is low, the support experience should reinforce why pausing and confirming is the right move before continuing.";

  feedbackTone = "coaching";

}

else if (choice === "continue" && confidence === "high") {

  feedbackTitle = "Overconfident risk.";

  feedbackBody = "Continuing may feel efficient, but it can create more downstream work. High confidence in this choice is risky because the issue has not been verified yet.";

  feedbackTone = "risk";

}

else if (choice === "continue" && confidence === "medium") {

  feedbackTitle = "Understandable, but not ideal.";

  feedbackBody = "Continuing might seem reasonable under time pressure, but the better move is to pause and confirm what changed before moving forward.";

  feedbackTone = "redirect";

}

else if (choice === "continue" && confidence === "low") {

  feedbackTitle = "Your uncertainty is useful here.";

  feedbackBody = "Low confidence is a signal to slow down. Instead of continuing, pause and use the available guidance to confirm the next step.";

  feedbackTone = "coaching";

}

else if (choice === "escalate" && confidence === "high") {

  feedbackTitle = "Escalation may be premature.";

  feedbackBody = "Escalating immediately can create unnecessary handoffs. High confidence here may skip a simple first step: confirm the issue and follow available guidance.";

  feedbackTone = "redirect";

}

else if (choice === "escalate" && confidence === "medium") {

  feedbackTitle = "Reasonable instinct, but check first.";

  feedbackBody = "Escalation can be useful, but it should come after confirming the issue. Start with the simplest reliable next action.";

  feedbackTone = "redirect";

}

else if (choice === "escalate" && confidence === "low") {

  feedbackTitle = "Pause before escalating.";

  feedbackBody = "Low confidence suggests you need more information. Before escalating, confirm what is happening and use the available guidance.";

  feedbackTone = "coaching";

}

else {

  feedbackTitle = "Make a selection first.";

  feedbackBody = "Choose both a decision and a confidence level to receive calibrated feedback.";

  feedbackTone = "neutral";

}

player.SetVar("feedbackTitle", feedbackTitle);

player.SetVar("feedbackBody", feedbackBody);

player.SetVar("feedbackTone", feedbackTone);