Working example / Free, no signup

What if your course
could talk back?

Give learners room to find their own words. Try a conversation with an AI customer, examine the feedback, then take the design and make it yours.

Try the conversation ↓Get the free kit

01 / Step into the conversation

The replacement that never arrived.

Fictional practice. AI feedback can miss nuance. Use it to reflect and retry; it is not a validated assessment.

The brief

You work in customer service at fictional Northline. Alex has contacted the team twice about a late replacement. An event is approaching. Trust is running out.

Your goal

Understand what Alex needs and agree on a credible next step.

Your authority

You can

Check tracking
Request local branch stock confirmation
Ask a supervisor about an exception
Offer a refund

You cannot

Guarantee delivery
Promise stock nobody has confirmed
Offer credit that isn't approved

This demo performs no real actions. Say what you would check.

What the feedback looks for

Acknowledge the impact. Name the specific frustration or consequence, without blame or minimizing.
Investigate before fixing. Ask a question that could change the resolution.
Respect your authority. Offer a permitted option and separate checks from confirmed outcomes.
Make the next step concrete. Name an owner, an action, and an update time.

AlexSimulated customer, fictional

Ready when you are

A conversation, in your own words

Alex is waiting. What would you say?

Keep names, order numbers, and workplace details fictional. Your replies are sent to OpenAI, or Anthropic if the primary service is unavailable, to generate the conversation and feedback.
The transcript stays in this tab and is not saved to a Lab account. Provider retention policies apply.
Live AI usage is limited so this can stay free. The design kit below is always available.

03 / Take the design with you

Build the conversation your learners need.

The free kit includes the character instructions, scenario facts, observable feedback criteria, and a guide to adapting the pattern. Copy it, change it, use it in your own work.

Roleplay design kitMarkdown · No email gate · Includes a copyable AI roleplay prompt

Download the kit ↓

Example source codeDeveloper reference. Requires your own hosting, model access, and durable budget control.

Download source ↓

Keep the learning decision visible.

Define the behavior. Decide what learners should practice before writing a character.
Give the character boundaries. Define facts, constraints, and what changes its response.
Separate conversation and coaching. The character reacts. The coach examines the attempt.
Make feedback inspectable. Link observations to learner speech and let people try again.

Using this in a course

You can link to this public demo. For an embedded, customized version, host your own interface and server endpoint, keep provider keys on the server, and set usage limits. The public demo is not a SCORM package and does not report completion to an LMS. The kit explains the integration choices.