Challenge the Request
Turn a course request into an evidence-based performance decision. Leave with a usable discovery brief.
See the session conceptPick a real problem. Work a five-minute tutorial right here on the page, then decide what belongs in your next project. No course catalog to wade through.
Each one hands you a decision and a concrete next step. Pick the problem in front of you.
Someone says, “We need a course.” Before you open an authoring tool, work through these five questions with the sponsor. Tap each one once you have an answer.
You have a discovery brief. If “skill gap” didn’t come up in question 3, a course probably isn’t the answer.
Test a patternSame content, two prompts. Flip between them and notice what the learner actually has to do.
“What are the three steps in escalation?”
Tests memory. The learner never has to weigh anything.
“The delivery deadline moved forward and the support queue is growing. Which case do you escalate first, and what information must go with it?”
Context, a constraint, and a tradeoff. The feedback can now talk about consequences, not just right or wrong.
A plausible workplace situation.
Alternatives that each carry a tradeoff.
What happens because of the decision.
The reasoning, plus another attempt.
A useful evaluation plan can be small. Settle these five before launch, then keep the claim proportionate to the evidence.
That’s a measurement plan. Notice course completion isn’t on it.
Explore Practitioner LabEach masterclass takes one tutorial's method and applies it to your own project. Dates and pricing go up once they're confirmed. Nothing is on sale yet.
Turn a course request into an evidence-based performance decision. Leave with a usable discovery brief.
See the session conceptDevelop a workplace choice, plausible branches, consequence-driven feedback, and a test plan.
Concept in progressDefine outcomes and practical signals before you choose an intervention.
Concept in progressEvery case study in Selected Work answers the same four questions. Borrow the frame for your own portfolio. Impact numbers are only shown when they're verified and cleared for public use.
What wasn't working?
Which alternatives were considered, and why?
What changed in the experience or system?
What can be shown without overstating impact?
A learning systems diagnostic, a focused design review, or help fixing something already live. The right engagement depends on the problem, not the size of the course.